Background
Review Previous Encounters
Create a New Encounter
Background
An Encounter is a visit with a client either in person, by correspondence, or over the phone. An Encounter includes one or more issues. The issue raised within a visit are referred to as Contacts within Profile EMR. CSCs (admin) can use Encounters to document any administrative related notes.
Review Previous Encounters
1. Go to the client’s Medical Record.
2. Click on Encounters located within the side segment bar.
3. Scroll and click on each Encounter to view the details in the right-hand panel of the screen.
Create a New Encounter
The New Encounter window is used to document clinical or administrative notes about a contact and to perform any necessary actions.
1. Go to the Medical Record of the client you wish to create a New Encounter.
2. Click on New Encounter located within the side segment bar.
3. Click on Contact 1.
4. In the Contact Properties window, enter an applicable title for your Encounter in the Text Description field (e.g. Admin Note).
5. Click OK.
Note: Check with your team if there is a specific convention for titling administrative Encounter notes.
6. Enter your administrative note as applicable.
7. Click on the Save icon.